This Privacy Policy governs how Ricoh Imaging Company, Ltd. (hereinafter referred to as the “Company”) handles personal information in connection with the “GR WORLD” mobile application (the “App”) and all related services (collectively, the “Services”).
For the purpose of this policy, “personal information” means information about an individual that can identify a specific person, such as a name, date of birth, or other description. It also includes information that can be easily cross-referenced with other information to identify a specific individual, as well as personal identification codes.
Please review this Privacy Policy and understand its contents before using the Service. If you do not agree to this Privacy Policy, you may not use the App.

1. Information We Collect
We collect the following information regarding your use of GR WORLD using third-party information collection modules.

• ①Information about the device you are using (e.g., OS version, device name, IP address, browser type, browser version, language settings, region (country, city/town/village ※identified from the connecting IP address), Internet service provider, UUID, etc.)
• ②Information about the camera you are using (e.g., model name, firmware version)
• ③Information about the usage of this application (e.g., information about application launches, etc.)
• ④Information related to crash situations (e.g., location of the crash, remaining memory capacity and storage capacity at the time of the crash, etc.)
• ⑤Information related to the execution of functions of this application (e.g., camera registration, Bluetooth connection, Wi-Fi connection, camera firmware update)

2. Purpose of Use of Personal Information
We will acquire and use your personal information within the scope of the purposes of use listed below (hereinafter referred to as the “Purpose of Use”).

• ①To provide the Service
• ②To prevent and respond to fraudulent activities, etc.
• ③To maintain and manage the Service
• ④To conduct research and analysis of marketing data, and to consider and implement marketing measures
• ⑤To provide, solicit, advertise, or otherwise market our or third parties' products, services, etc., based on analysis of your attributes and behavioral history, tailored to your interests and preferences, through our or third parties' media
• ⑥To improve products and services, and to plan, research, and develop new products and services
• ⑦To respond to inquiries and contact customers
• ⑧To provide data to third parties as described in this Privacy Policy

Furthermore, we will acquire and use your personal information for business operations related to the above items within our group companies (meaning our company, its parent company, and their subsidiaries or affiliated companies).

3. Provision to Third Parties
(1) We will not provide collected data to third parties except in the following cases:

• ①When prior consent has been obtained from the individual
• ②When entrusting all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use
• ③When necessary to protect human life, body, or property, and obtaining the individual's consent is difficult
• ④When cooperation is necessary for a national agency, local government, or their entrusted party to perform duties prescribed by law, and obtaining the user's consent could impede the performance of such duties
• ⑤Other cases permitted by the Act on the Protection of Personal Information or other laws and regulations

(2) Notwithstanding the above (1), the Company may provide personal information it handles to third parties in the following cases:

• ①When sending information to Google Inc. (hereinafter referred to as “Google”) via Firebase Analytics provided by Google Inc. for the purpose of improving the quality of this app (for details on how Google uses collected information, please refer to https://policies.google.com/privacy).
• ②When sending information to Google via Firebase Crashlytics provided by Google to track, prioritize, and improve issues causing functionality degradation (For Google's use of collected information, see https://policies.google.com/privacy).
• ③When sending information to Amazon Web Services Inc. (hereinafter referred to as “AWS”) via its Amazon Web Services platform to investigate failures of cloud-based functions (For details on how AWS uses collected information, please refer to the AWS Privacy Notice at https://aws.amazon.com/privacy).

4. Transfer of Collected Data Overseas
Your personal information may be processed, stored, and transferred to countries outside your country of residence, including Japan and the United States, for the purposes specified in this Privacy Policy. Additionally, your personal information may be processed and accessed by our staff or our service providers in countries outside your country of residence. We will take appropriate measures to ensure compliance with the requirements of the European General Data Protection Regulation (GDPR) for transfers of personal information from the European Economic Area (EEA) to countries outside the EEA. If you have any questions or concerns regarding the transfer of personal information outside your country, please contact the inquiry desk listed below.

5. Requests for Disclosure, etc.
We will respond to requests from customers for disclosure, etc. (meaning requests for notification of the purpose of use, disclosure of personal information or records of provision to third parties, correction, addition, deletion, suspension of use, or suspension of provision to third parties). For procedures regarding requests for disclosure, etc. as determined by us, please contact the “9. Contact Information”.

6. Security Management Measures
We implement necessary and appropriate measures to prevent the leakage, loss, or damage of personal information we handle and to ensure its security. For details on the security management measures we implement, please contact us via “9. Contact Information”.

7. Handling of Location Information
When the location information transmission function of this app is enabled, the location information of your device will be acquired and transmitted to the connected camera, and the location information will be recorded in the images captured by the camera. This app will not transmit the acquired location information to any party other than the camera. This app will not store the location information on the device's storage. Furthermore, if the background location information transmission function is enabled, location information will be transmitted to the camera even when the app is closed or not in use.

8. Changes to This Privacy Policy
We may change this Privacy Policy from time to time by notifying you through GR WORLD and, where required by applicable laws, obtaining your consent.

9. Contact Information
If you have questions or concerns about this Privacy Policy, or wish to exercise your legal rights regarding collected data, please contact us using this inquiry form.
[https://www.ricoh-imaging.co.jp/japan/support/product_web.html]

Last Updated: 13th January 2026
RICOH IMAGING COMPANY, LTD.